Introduction
Welcome to Gigzila! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app. By using Gigzila, you agree to the terms of this Privacy Policy.
Information We Collect
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Information You Provide Directly:
- Account Information: When you sign up, we collect your name, email address, profile photo, and other details such as location (zip code) and your self-introduction ("About Me").
- Content: Posts, direct messages, comments, and other content you share on the app.
- Reports: If you report another user or content, we collect the details of the report.
- Location Data: Approximate location information based on your provided zip code to match you with relevant postings or users.
How We Use Your Information
- Create and manage your account.
- Facilitate matching with postings and users in your area.
- Allow users to post and respond to job postings and communicate with each other.
- Enable users to message each other through direct messages.
- Enforce community guidelines, such as banning users who violate our policies.
- Process reports and take action, such as removing posts.
- Improve app functionality and provide customer support.
Messaging Privacy
Messages sent between users are stored indefinitely on our servers to facilitate delivery and dispute resolution. We do not actively monitor or access messages unless required by law or to investigate a user report. Please avoid sharing sensitive personal information through messages.
How We Share Your Information
- With Other Users: Certain profile information (e.g., name, profile photo, city, and posts) is visible to other users.
- With Service Providers: Trusted third parties help us operate the app, such as Firebase for authentication and database services.
- For Legal Reasons: If required by law or necessary to protect our rights, enforce our terms of service, or address fraud or security issues.
Data Retention
- Messages: Messages exchanged between users are retained indefinitely to ensure continuity of communication, dispute resolution, and compliance with legal obligations. Deleted messages cannot be permanently removed.
- Postings: Postings are visible for 24 hours but remain stored in our database even after they expire. This ensures historical data is retained for reference or potential disputes.
- Profile Data: If a user deletes their account, their profile data and postings will remain stored in our database for historical and operational purposes.
If you have questions about our data retention policies, please contact us at privacy@gigzila.com.
Storage and Security
Your data is securely stored using Firebase services, including Firebase Authentication for user authentication, Firestore for database storage, and Firebase Storage for profile photo uploads. These services implement robust encryption and access control to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account and personal information.
- Restriction: Restrict certain processing activities.
If you wish to exercise these rights, please contact us at privacy@gigzila.com. We will respond to your request as soon as possible, typically within 30-60 days.
Children's Privacy
Our app is not intended for users under the age of 18. If we discover that we have collected information from a child under 18, we will delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice in the app or sending you an email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@gigzila.com